The user agreement ("this Agreement") refers to you (or "user", refers to the individual or organization that registers, logs in, uses and browses Puppyoo's products and services) and Beijing Puppy Vacuum Cleaner Group Co., Ltd. (hereinafter referred to as "Puppyoo", "we" and "service provider") with its registered address at 7 / F, block C, Heqiao building, No.8, Guanghua Road, Chaoyang District, Beijing, China , registration number: 91110105053602216M, and the agreement between its affiliated companies regarding your use of the products and services of this app
We remind you that before using this app and related services, you must carefully read and abide by all the contents of this agreement, and fully understand the terms of this agreement, especially the exemption or limitation of liability, the jurisdiction and application of law provisions, as well as other provisions that have or may have significant relationship with your rights. We will use bold or underline to remind you to pay attention.
If you are younger than 16 years old, please read this Agreement carefully accompanied by your guardian, and use our products 、 services, or provide information to us with your guardian's consent.
1 Effectiveness of the agreement
- You understand and agree that as long as you use the registration function of this app, click "agree" and complete the account registration, or you actually use or accept our products and services, you will be deemed to have accepted all the terms of this Agreement and are willing to be bound by it.
- You agree that we have the right to modify this Agreement and the relevant terms of service at any time, and announce the revised contents in this app at any time without separate notice to you. You can check the latest version of the terms of service in this app at any time. The revised agreement or relevant terms of service shall replace the original terms of service as of the date of promulgation. If you continue to use our products and services after the content of this agreement be changed, you have fully read, understood and accepted the revised new agreement. If you do not agree with the revised content, please stop using the Puppyoo's products and services immediately.
- You confirm that when you start to use our products and services, you should have the capacity for civil conduct in accordance with the law of your place. If you do not have the corresponding capacity for civil conduct according to the law of your place, you should obtain the consent of your parents or legal guardian (hereinafter referred to as "Guardian") before using our products and services. Otherwise, we will not be responsible for the adverse consequences of such subsequent registration and use of our products and services, and we have the right to terminate this Agreement and other service agreements (if any) between us and you after knowing such situation.
2 Product service and scope
2.1 Account registration and device unbinding: in order to realize specific product functions and services, you need to download this app and complete account registration or login and device binding according to the guidance. You need to use an account to use the service of this app normally. For this app, we provide you a personal, non transferable and non exclusive license. You can only use this app for the purpose of accessing or using this app's products and services.
Device unbinding: open this app to complete device unbinding in device management or settings.
Terminal networking: open the app and complete the networking operation of the app terminal according to the prompt, and you can use the relevant functions of the terminal normally.
Third party account login: open this app and use your authorized Facebook, twitter, Apple ID accounts for a quick third-party login.
2.2 In the process of using the account, in order to ensure the security of your account, we may take different verification measures to identify your identity based on different terminals and your usage habits. For example, if your account logs for the first time on a new device, we may identify you by password with check code. The verification methods include but are not limited to the email verification code.
2.3 You understand and agree that you need to take full responsibility for the authenticity, legality and validity of the registration information; you shall not impersonate others or release any information in the name of others; you shall not maliciously use the registered account to cause us or other users to misunderstand, otherwise, we have the right to immediately stop providing services to you, and you shall bear all economic and legal liabilities arising there
2.4 We specially remind you to keep your account number and password properly. When you use it, you should exit safely. Due to your improper custody, password be stolen, etc., all the responsibilities are borne by yourself
2.5 If your account is missing due to your personal reasons to let the account missing, you need to retrieve the account，please provide the corresponding information according to the account retrieval requirements, and ensure that the information provided is legal, authentic and effective. If the information provided does not meet the requirements and cannot pass the security verification, we have the right to refuse to provide the Account Retrieval Service. We reserve the right to claim additional fees for the services to address this issue.
2.6 If you find that the account or password is illegally used or has abnormal use, you can directly access the https://www.puppyoo.com to contact with us, inform the relevant information, and submit the relevant certificates of the account number owned by me, so as to apply for freezing the use of the account. You can apply for unfreezing these accounts after the relevant security risks are removed. You agree that we will not be liable for any direct or indirect loss caused by the above reasons. We reserve the right to claim additional fees for the services to address this issue.
2.7 You understand and agree that data backup is your right, not our obligation. We do not assume any responsibility for your data backup work or results. We have the right to determine the storage life and maximum storage space of the data generated when you use the app service according to the requirements of laws and regulations and the actual situation. If you stop using this app, we will permanently delete your usage data after the expiration of the period agreed or stipulated by both parties, and we will not be responsible for returning any data to you.
2.8 You need to provide your own mobile phone or other communication equipment for registering and using the network. You should keep the account and password of this app properly. In the case of logging in with the correct user account and password, the person who uses the account will be regarded as yourself, and any behavior made by him will also be regarded as your own behavior, and you shall be responsible for all behaviors of the user of this account. You agree not to use the account and password of other users under any circumstances.
2.9 Our employees (including but not limited to our website and forum managers, customer service personnel, etc.) will not ask for any information about your account, including password, in any way.
2.10 You promise not to use the app service in any form to infringe on the interests of us and its related parties, or engage in any behavior that may cause damage to us and its related parties or harm us and its related parties. If we, our related parties or any third party bear relevant responsibilities due to your use of the app service, you shall fully compensate us and its related parties or any third party for the relevant expenses and losses, including reasonable attorney fees.
2.11 You fully understand and agree that you must be responsible for all actions under your account, including any content you publish, the services you open andor use, and any consequences arising therefrom. We will reserve the right to recover.
2.12 If we judge that there is abnormal activity in your account, we can unilaterally suspend or terminate your use of this app; if you violate this agreement, we can unilaterally suspend or terminate your access to this app and related account
2.13 You must select the version of the app that matches the installed terminal device. Otherwise, any product problems, equipment problems or damages caused by the mismatch between the software product and the device model shall be borne by you.
2.14 You confirm that you are fully aware of all the functions of the app and the necessary operations we have made to realize the functions of this app. You are willing to choose to use this app and related services according to your own needs. The risks and consequences of using this app and related services will be entirely borne by you, and we will not bear any responsibility.
3 Protection of user's personal information
3.1 Prohibit Reverse Engineer、Decompile and Disassemble:you are not allowed toReverse Engineer、Decompile and Disassemble for this app, and you are not allowed to change any resources compiled in the program file. In addition to the laws and regulations that allow the above activities, you must abide by the restrictions of this agreement
3.2 This app is licensed as a single product. Without our written permission, you may not use each part separately for any purpose
3.3 For commercial sales, copying and distribution, including but not limited to software sales, pre installation, bundling, etc., must obtain our written authorization and license.
3.4 It is forbidden to infringe the information and data of other users, such as email address, telephone number, etc., by collecting, selling and divulging without authorization, and use the information and data for any illegal purpose for any other illegal purpose.
4 Charges for our products and services
4.1 The products and services we provide to you include but are not limited to what we provide to you.
4.2 In addition to purchasing products, we may provide you with corresponding supporting products and services, and charge you a certain fee. We will place information about charging standards, charging methods, purchasing methods or other information about charging policies of products and services in prominent positions in the relevant web pages or online applications of the products and services. If you refuse to pay such fees, you will not be able to use the relevant supporting products and services, but it will not affect your use of the original functions and services of this app.
4.3 We may modify and change the charging standards and methods of charging services according to actual needs, or we may start charging for some free services. Before the above-mentioned modification, change or charging, we will give notice or announcement in the prominent position of the corresponding service page. If you do not agree with the above modifications, changes or paid content, you can stop using the service.
4.4 In order to protect your legitimate rights and interests and the right to use our products and services completely, you should visit our official website（ https://www.puppyoo.com ）Or go to a designated distributor to purchase relevant products and services. Otherwise, we will not bear the corresponding product quality responsibility and compensation liability.
4.5 Although our products and services can be used or accessed globally, our products and services are not applicable to everyone or to all countries or regions. If you choose to visit the website outside the country or region where we support our products and services (hereinafter referred to as the "target country / region"), you should visit the website at your own initiative and be fully responsible for complying with the applicable laws of your country / region. You understand and agree that our products and services are not designed for use in non target countries and that some or all of the features of our products and services may not be available or suitable for use in such countries. We will not be liable for any damage or loss caused by your access to or use of our products and services in the non target country / region without providing the corresponding language, currency, etc. unique to the non target country or region.
5 Intellectual property right
5.1 We or our related parties and partners enjoy the intellectual property rights related to this app in accordance with the law. All intellectual property rights such as copyright, trademark right, patent right, trade secret and other intellectual property rights of this app, as well as all information contents (text, pictures, audio, charts, interface design, Layout Framework) related to this app are protected by local laws and regulations and corresponding international treaties under the premise of complying with your local laws and regulations and corresponding international treaties
5.2 Without our written consent, we shall not infringe the above intellectual property rights or create related derivative works by itself or by allowing a third party to implement, utilize or transfer for any commercial or non-commercial purposes. We reserve the right to investigate the legal liability for the above behaviors.
6 Products or services provided by a third party
7 Service change, interruption and termination
7.1 We may make changes to the content of products and services, and may also interrupt or terminate services.
7.2 You understand and agree that we have the right to decide our own business strategy. In the event of our merger, division, acquisition or asset transfer, we may transfer the relevant assets under this service to a third party; if we participate in the merger, acquisition or sale of all or part of assets, we will send email and/or in our website and APP homepage will post eye-catching notices to inform you of any changes in the possession and use of your personal information, and any choices you may have about your personal information. We will also require new companies and organizations that hold your personal information to continue to be bound by this agreement through contracts and other methods, otherwise we will further require the companies and organizations to re-obtain your explicit authorization and consent.
7.3 In the event of any of the following situations, we have the right to suspend or terminate the provision of services to you without notice
- You violated relevant laws and regulations or the provisions of this agreement;
- You have not paid the fees payable for using or accessing our products and services on time and in full; or
- According to legal regulations or mandatory requirements of competent authorities.
7.4 You should back up the data stored in our products and services yourself. We have the right to determine the retention period and maximum storage space of the data generated when you use this APP service in accordance with the requirements of laws and regulations and the actual situation. If you stop using this APP, we will permanently delete your personal data after the expiration of the relevant agreement or the relevant provisions of the two parties, and will not be responsible for returning any data to you.
7.5 When you violate the provisions of this agreement, fail to pay the fees payable for using or accessing our products and services on time and in full, and implement any other violations of laws and regulations, the adverse consequences of service interruption and termination shall be borne by you.
8 Force majeure and other exemptions
8.1 You understand and agree that our products and services are provided in accordance with the status that can be achieved by existing technologies and conditions. We will do our best to provide you with services to ensure the continuity and security of the services; however, because we cannot foresee and prevent legal, technical and other risks at any time, including but not limited to viruses, Trojans, hacker attacks, and system instability , third-party service defects, government actions, etc. may cause service interruption, data loss, and other losses. Therefore, you understand and agree that, within the scope permitted by law, we are not responsible for service interruption or obstruction caused by the following situations:
- Damaged by computer viruses, Trojans or other malicious programs, hacker attacks;
- User or our technical failure, including but not limited to user or our software, system, hardware and communication line failure;
- Your improper operation;
- Natural disasters such as floods, earthquakes, epidemics and storms, and social events such as strikes, wars, turmoil, government actions, etc.;
- Products, services or websites that you use in ways that are not authorized by us; or
- Other situations beyond our control or reasonably foreseeable.
8.2 To the maximum extent permitted by applicable laws, we do not assume any legal responsibility for any accidental, indirect, special, or derivative losses (including business loss, income loss, profit loss, loss of use of data or other economic benefits) or indirect damage or request caused by your use of our products and services, or related to our products and services in any respect. No matter how it is generated, whether it is caused by a breach of this agreement (including breach of warranty) or by infringement, we are not responsible for it, even if it has been notified in advance of the possibility of such losses. In addition, even if the exclusive relief provided in this agreement does not achieve its basic purpose, we should exclude our liability for the aforementioned losses.
8.3 You understand and agree that our products and services are not designed for certain specific purposes, including but not limited to nuclear facilities, military use, medical facilities, transportation and communications and other important fields. If you use the products, software or services of this APP for the aforementioned specific purposes, we will not bear any economic and legal responsibilities, and you will bear the relevant responsibilities.
8.4 We obtain the right to deal with illegal content in accordance with this agreement. This right does not constitute our obligation or commitment, and we cannot guarantee timely detection of illegal activities or corresponding treatment.
9 Compliance with local laws and regulations
9.1 When you use the products and services of this APP, you must abide by the laws and regulations of the service provider's registration place and your residence, and you must not use the products and services of this APP to engage in illegal activities.
9.2 If you violate the relevant laws and regulations or the provisions of this agreement, relevant state agencies or institutions may bring lawsuits, fines or take other sanctions against you, and we can provide assistance. If the damage is caused, you shall compensate according to law, and we shall not bear any responsibility. If it causes our loss, the compensation shall be made in full.
9.3 If you violate the relevant laws and regulations and the provisions of this agreement, and cause any third party damage, you shall bear the responsibility independently; if we suffer losses as a result, you shall also compensate.
9.4 You must not infringe on our rights or interests in any form or do any behavior that is not conducive to us, otherwise all economic and legal responsibilities resulting from this will be borne by you, including reasonable attorney fees.
10 Liability for breach of contract
You agree to protect and safeguard the interests of us and other users. If you cause losses to us or any other third party due to your violation of relevant laws, regulations or any terms under this agreement, you agree to be liable for the damages caused thereby. You agree to compensate us and our affiliates, employees, and all related personnel for all damages and liabilities caused by your violation of relevant laws and regulations or this agreement.
11 Dispute Resolution and Application of Law
11.1 Any dispute arising from or related to this agreement shall be settled through friendly negotiation between the parties. If there is a dispute between the two parties related to the performance of the agreement, the party who raised the dispute shall notify the other party in detail of the nature of the dispute in writing. Both parties need to appoint one or more authorized representatives to discuss a fair and just solution.
11.2 Agreement jurisdiction. If the two parties fail to reach an agreement, the court in the place where the service party is registered shall have jurisdiction.
11.3 Applicable law. The laws of the country or region where the service party is registered apply.
12 Notification and delivery
All notices under this agreement can be made through announcements on our official website (https://www.puppyoo.com), e-mail or regular mail delivery; the notice is deemed to have been delivered to you on the day of sending.
13 Other regulations
13.1 The headings of all the terms of this agreement are for reading convenience only, they have no actual meaning and cannot be used as the basis for interpretation of the meaning of this agreement.
13.2 We have the right to interpret and modify this agreement to the maximum extent permitted by law. If any clause in this agreement is completely or partially invalid or not enforceable for any reason, the remaining clauses in this agreement shall still be valid.
13.3 This agreement will take effect from the day you check consent.
13.4 The "affiliated company/party" in this agreement refers to all enterprises and commercial entities that directly or indirectly hold more than 50% of the voting shares of a company, or control the management of the company through contracts, special voting rights or voting entrustment agreements.